PKR86 Privacy Policy – How We Protect Your Data

1. Introduction

This Privacy Policy applies to all players who use the PKR86 platform, website (pkr86.pro) and mobile application. It sets out how PKR86 collects, uses, stores and protects personal data provided by players in Pakistan and explains the rights available to you regarding your own information.

By creating a PKR86 account, making a deposit or using any feature of the platform, you acknowledge that you have read and understood this policy. If you do not agree with how your data is handled as described here, you should not register or continue using PKR86.

This policy should be read alongside the PKR86 Terms and Conditions and our Responsible Gaming policy, both of which contain additional information relevant to your account and your rights as a player.

2. Data We Collect

PKR86 collects two broad categories of personal data: information you provide to us directly, and information collected automatically when you use the platform.

Information You Provide Directly

• Identity data: Your full legal name, date of birth and CNIC details (where verification is required).
• Contact data: Your email address and registered mobile number.
• Payment data: Your JazzCash mobile number, Easypaisa wallet details, Raast ID, bank account information, or card details as applicable to your chosen deposit and withdrawal method. See Section 6 for more detail on how payment data is handled.
• Account data: Your chosen username, account preferences, game history, deposit and withdrawal transaction records, and bonus claim history.
• Correspondence data: Any messages exchanged with PKR86 customer support, including live chat transcripts and support email content.
• Verification documents: Copies of government-issued ID or proof of payment method ownership, where requested as part of the account verification process.

Information Collected Automatically

• Device and technical data: IP address, device type, operating system version, browser type and mobile network operator.
• Usage data: Pages visited on the PKR86 platform, games played, time spent on each section, navigation paths and feature interactions.
• Location data: General geographic location based on your IP address. PKR86 does not access precise GPS location from your device.
• Cookie and tracking data: Session identifiers, login state, preference settings and analytics data. See Section 7 for full details on cookies.

3. How We Collect Your Data

Most of your data comes directly from you during the registration process, when you make a deposit or withdrawal, when you contact support, or when you update your account preferences. In addition, data is collected automatically every time you visit the PKR86 website or use the app — this includes technical and usage data described in Section 2.

PKR86 may also receive limited data from third-party payment processors — such as confirmation of a JazzCash or Easypaisa transaction — to verify that a deposit has been received or a withdrawal has been successfully disbursed. This data is used only for payment verification and fraud prevention purposes.

PKR86 does not purchase personal data from data brokers or any external sources. The data we hold on you comes either directly from you or from the automated technical processes described above.

4. How We Use Your Data

PKR86 uses your personal data for the following purposes. We only use data for purposes that are directly relevant to operating your account and providing the services you have signed up for.

• Account management: Creating and maintaining your PKR86 account, verifying your identity, and processing login requests.
• Payment processing: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and processing withdrawal requests to your registered payment method.
• Fraud prevention and security: Detecting and investigating suspicious activity, preventing unauthorised account access, identifying duplicate accounts, and complying with anti-money-laundering obligations.
• Platform personalisation: Remembering your account preferences, display settings and language choices so each session feels consistent.
• Customer support: Responding to your queries, resolving disputes over game outcomes or transactions, and maintaining records of support interactions.
• Responsible gaming: Monitoring play patterns to identify signs of problem gambling behaviour and to enforce deposit limits, session reminders and self-exclusion requests that you have set on your account.
• Marketing communications (opt-in only): Sending you promotional offers, bonus alerts, PSL betting notifications and platform news — but only if you have opted in to marketing communications. You can opt out at any time from your account settings.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the PKR86 platform, identify popular features, and fix technical issues.

PKR86 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except in cases of fraud detection where automated checks may result in temporary account restrictions pending manual review.

5. Who We Share Your Data With

PKR86 does not sell your personal data. We may share limited personal data with the following categories of third parties, strictly for the purposes described:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum data required to process your transactions — typically your registered account reference and the PKR amount. They handle this data under their own privacy policies.
• Identity verification providers: Where PKR86 uses a third-party verification service to confirm your identity documents, that provider will receive a copy of the documents you submit. Verification providers are contractually bound to use your data only for the verification purpose.
• Game providers: Third-party game studios and live casino operators whose titles are available on PKR86 may receive your player ID and relevant game session data. They do not receive your full name, contact details or payment information.
• Analytics providers: PKR86 uses analytics tools to understand how the platform is used in aggregate. These tools receive anonymised or pseudonymised usage data — not data that directly identifies you.
• Legal and regulatory authorities: PKR86 may disclose personal data if required to do so by a valid legal obligation or in response to a legitimate investigation into fraud or financial crime. We will not disclose data beyond what is legally required.

All third parties who receive personal data from PKR86 are required to handle it securely and only for the stated purpose. PKR86 does not permit third parties to use your data for their own marketing or commercial purposes.

6. Payments and Financial Data

Payment data is among the most sensitive information PKR86 handles, and we treat it accordingly. When you add a payment method to your account — whether JazzCash, Easypaisa, Raast, a bank account or a debit or credit card — the details are processed through encrypted channels.

PKR86 does not store full card numbers on its own servers. Card transactions are tokenised by the payment processor, meaning PKR86 holds only a secure reference that allows future transactions, not the card number itself. Similarly, mobile wallet details are stored in a manner that allows transaction processing without exposing sensitive wallet credentials.

All financial transaction records — including deposits, withdrawals, bonus credits and wagering activity — are retained as part of your account history. These records are used for account management, dispute resolution and fraud prevention, and are kept for the retention period described in Section 8.

PKR86 will never ask you to share your JazzCash PIN, Easypaisa PIN, banking password or card CVV via live chat, email or any other communication channel. If you receive a communication that requests this information and claims to be from PKR86, treat it as a scam and contact our support team immediately.

7. Cookies and Tracking Technologies

PKR86 uses cookies and similar tracking technologies on the website and in the app. Cookies are small files stored on your device that help the platform function correctly and allow us to understand how you use it.

Types of Cookies PKR86 Uses

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit, security tokens that protect your account, and preferences that remember your display settings. You cannot opt out of essential cookies without also disabling core platform functionality.
• Analytics cookies: Used to collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last, and where players encounter issues. This data helps PKR86 improve the user experience. Analytics cookies do not identify you personally.
• Functional cookies: Remember your preferences between sessions, such as your preferred language setting or notification preferences, so you do not need to reconfigure them on each visit.
• Marketing cookies (opt-in): Used to deliver relevant promotional content — such as bonus offers related to upcoming PSL matches or new slot game releases — if you have opted in to marketing communications. These cookies help ensure you see offers that are relevant to your interests rather than generic advertisements.

You can manage your cookie preferences through your browser settings. Disabling all cookies may affect your ability to use certain features of the PKR86 platform, including staying logged in between sessions.

8. Data Retention

PKR86 retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods for different categories of data are as follows:

• Account and identity data: Retained for the life of your account plus a minimum of five years following account closure. This retention period supports fraud prevention, dispute resolution and financial record-keeping obligations.
• Transaction records: Deposits, withdrawals and bonus history are retained for a minimum of five years following the date of the transaction.
• Support correspondence: Live chat transcripts and email correspondence are retained for up to three years from the date of the interaction.
• Technical and usage data: IP address logs and usage analytics are retained for up to twelve months, after which they are anonymised or deleted.
• Marketing preference records: Opt-in and opt-out records are retained for the duration of your account and for three years following account closure, to demonstrate compliance with your stated preferences.

When data is no longer required for the purposes described in this policy and no legal retention obligation applies, it is securely deleted or anonymised so that it can no longer be associated with you.

9. Your Rights Regarding Your Personal Data

As a PKR86 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the PKR86 support team. We aim to respond to all data rights requests within 30 days.

• Right of access: You can request a copy of the personal data PKR86 holds about you. We will provide this in a readable format, including account details, transaction history and any verification documents on file.
• Right to rectification: If any personal data we hold about you is inaccurate or out of date, you can request that it be corrected. For certain fields — such as legal name or date of birth — we may require supporting documentation to process the correction.
• Right to erasure: In certain circumstances, you can request that your personal data be deleted. Note that this right does not apply where data must be retained for legal, fraud prevention or financial record-keeping purposes. Where erasure is not possible in full, we will explain what data must be retained and why.
• Right to restrict processing: You can request that PKR86 restrict the processing of your data — for example, while a dispute about data accuracy is being resolved. During a restriction period, we will store your data but not actively process it for other purposes.
• Right to object to marketing: You can opt out of marketing communications at any time by updating your account settings or contacting our support team. Opting out of marketing does not affect essential account communications such as transaction confirmations and security alerts.
• Right to data portability: You can request that your account data — including transaction history and account information — be provided in a structured, commonly used format so that you can transfer it to another service if you choose.

10. Data Security

PKR86 takes data security seriously and applies a range of technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

• All data in transit between your device and PKR86 servers is encrypted using TLS (Transport Layer Security).
• Sensitive data at rest — including identity verification documents and payment references — is stored in encrypted form.
• Access to personal data within PKR86 is restricted on a need-to-know basis. Staff members can only access the data necessary for their specific role.
• PKR86 conducts periodic security reviews of its systems and platform infrastructure.
• Two-factor authentication is available for player accounts and is recommended for all players to enable.

No digital platform can guarantee absolute security. If you become aware of any suspicious activity on your PKR86 account — such as unrecognised logins or unauthorised transactions — contact our support team immediately so that your account can be secured.

In the event of a data breach that is likely to result in a risk to your rights and interests, PKR86 will notify affected players promptly via their registered email address.

11. Minors and Age Restrictions

PKR86 is strictly an adult entertainment platform. Players must be at least 18 years of age to register, deposit or play. PKR86 does not knowingly collect personal data from individuals under 18.

If PKR86 identifies or has reasonable grounds to believe that an account holder is under 18, the account will be suspended immediately and any balance will be held pending investigation. Any data collected from a minor will be securely deleted once the matter has been resolved.

If you are a parent or guardian and believe that a minor has registered on PKR86 without your knowledge, please contact our support team immediately so that the account can be reviewed and closed. For guidance on keeping children safe from online gambling platforms, visit our Responsible Gaming page.

12. Updates to This Privacy Policy

PKR86 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable data protection practices, or new features added to the platform. When a material change is made, registered players will be notified via their registered email address, and a notice will be displayed on the PKR86 platform.

The updated policy will take effect from the date stated in the notification. Continued use of PKR86 after the effective date constitutes your acceptance of the revised policy. If you do not accept the updated policy, you should stop using the platform and contact us to close your account.

We encourage you to review this policy periodically so you are always aware of how your data is being handled. The "Last updated" date at the top of this page will always reflect the most recent revision.

13. Contact Us About Privacy

If you have a question about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal data is being handled, please contact the PKR86 support team. Our team is available 24/7 via live chat from within the platform or app.

For written privacy queries, you can reach us at: [email protected]

Please include your registered email address and a brief description of your query so we can locate your account and respond efficiently. We aim to acknowledge all privacy requests within two business days and resolve them within 30 days.